Privacy Policy

Last Updated: February 11, 2026

Thank you for visiting The Rug Concept (therugconcept.com). Your privacy is important to us. This Privacy Policy explains what information we collect, how it’s used, how we protect it, and your rights regarding your personal information.

1. Information We Collect

We collect information when you interact with our website, create an account, place an order, subscribe to newsletters, or communicate with us.

Personal Information may include:

• Name
• Email address
• Phone number
• Shipping and billing address
• Order history

We also collect automatically gathered information such as:

• Browser and device information
• IP address
• Pages visited and time spent on pages
• Cookies and usage data

2. How We Use Your Information

Your personal information may be used for the following purposes:

• To process and fulfill your orders
• To communicate order confirmations, shipping updates, and customer service messages
• To send promotional emails, offers, and newsletters (if you opt in)
• To improve our products, services, and website experience
• To comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to:

• Remember your preferences and settings
• Analyze how our site is used
• Personalize your experience
• Improve the performance of our website

You can manage or disable cookies in your browser settings, though some site features may not function properly without them.

4. Third-Party Service Providers

We may share your information with trusted third parties who help us operate our website, process payments, fulfill orders, run marketing campaigns, or enhance services (e.g., analytics tools and shipping partners). These partners are obligated to protect your data and only use it to perform services for us.

We do not sell your personal information to unrelated third parties.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet is 100% secure, but we strive to safeguard your information.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• Accessing the personal information we hold about you
• Updating or correcting inaccurate data
• Requesting deletion of your data
• Opting out of marketing communications

To exercise any of these rights, please contact us at the email below.

8. Children’s Privacy

Our website is not intended for use by children under 13 years of age. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy occasionally. If we make material changes, we will post the new policy here with an updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact:
therugconcept@gmail.com