Terms & Conditions

Last Updated: February 11, 2026
Welcome to The Rug Concept (“we”, “our”, “us”). These Terms & Conditions govern your use of therugconcept.com and any purchases made through our website. By accessing or using our website, you agree to be bound by these terms.

1. Use of the Website

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or guardian.

You agree not to use the website:

  • For any unlawful purpose
  • To violate any laws or regulations
  • To transmit harmful or malicious code
  • To interfere with website functionality or security

We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information & Availability

We strive to display our rugs and products as accurately as possible. However:

  • Colors and textures may vary depending on screen settings
  • Product availability may change without notice
  • We reserve the right to limit quantities of any product

We may discontinue products at any time without liability.

3. Pricing & Payment

All prices are listed in [insert currency, e.g., USD] unless otherwise stated. Prices may change without prior notice.

We accept payments through secure third-party payment providers. By submitting payment information, you represent that you are authorized to use the payment method provided.

Orders may be canceled if payment cannot be processed or if fraud is suspected.

4. Order Acceptance & Cancellation

After placing an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per customer or household
  • Cancel orders due to pricing errors or stock issues

If your order is canceled after payment, you will receive a full refund.

5. Shipping & Delivery

Shipping times are estimates and not guaranteed. Delivery delays may occur due to factors beyond our control.

Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Risk of loss transfers to the customer upon delivery.

6. Returns & Refunds

Please refer to our Return Policy for detailed information. In general:

  • Items must be unused and in original condition
  • Return requests must be made within [insert number] days of delivery
  • Certain items may be non-returnable (e.g., custom rugs, clearance items)

Refunds are issued after inspection of returned items.

7. Intellectual Property

All content on this website — including images, product designs, logos, text, and graphics — is the property of The Rug Concept and protected by intellectual property laws.

You may not copy, reproduce, distribute, or use any content without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, The Rug Concept shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, or data
  • Damages arising from use or inability to use our website or products

Our total liability shall not exceed the amount paid for the product purchased.

9. Indemnification

You agree to indemnify and hold harmless The Rug Concept from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those sites.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of [insert country/state], without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date.

Continued use of the website after changes constitutes acceptance of the updated terms.

14. Contact Information

If you have questions about these Terms & Conditions, please contact:

therugconcept@gmail.com